The purpose of this policy is to outline how Mark Bratt Travel has established measures to protect your privacy and information rights.
We recognise that you have rights as a ‘data subject’, and that we have an obligation to uphold these.
This privacy notice aims to remind you of your rights, and outlines how we maintain these rights. In particular, it outlines:
Depending on why we have collected your information, your information rights could include:
|Right to be informed||This encompasses the obligation for us to be transparent in how we collect and use your personal data.|
|Right of access||You have the right to access your personal data and supplementary information.|
|Right to rectification||If the information we hold on you is inaccurate or incomplete, you can request we correct this.|
|Right to erasure||You can request we delete or remove personal data where there is no compelling reason us to continue processing.|
|Right to restrict processing||You have the right to request we cease processing your data, if:
|Right to data portability||Where you have consented to our processing your data, or where the processing is necessary for us to deliver a contract, you can request a copy of that data be provided to a third party in electronic form.|
|Right to object||You have the right to object to our processing under certain circumstances. For example, you can object to:
|Rights relating to automated decision making, including profiling||Where we apply automated decision making, we must:
Information related to automated decision making is contained later in this notice.
Please find below a summary of the information we collect and how we use this to deliver services to you:
|Business function||Information we collect||Why we collect this|
|Operations||We collect the personal information needed to arrange a booking for the customer, including name, address, date of birth. We may also collect passport details and other preferences where necessary to support the booking.||These details are necessary for us to book the requested travel arrangements and process payments. They also allow us to provide a more personal service.|
|Marketing||We may use the personal details we collect in order provide targeted marketing campaigns. This will include name, address and other contact details (for example email address and phone number, depending on the campaign).||These details are necessary in order to carry out the campaign.|
We work with a number of service providers in the course of providing services to you. These are outlined below:
Mark Bratt Travel retains information for seven (7) years from our point of last contact. We hold this information to support our legal and regulatory requirements. If you object to this retention, please contact us – details provided in the ‘Contact Us’ section.
Information and data security are important to us. Mark Bratt Travel applies technical and organisational security measures in line with industry good practices.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We recognise that you may have questions on how we process and/or store your data, or may want to change either the data we hold on you or how we communicate with you in the future.
If you have given consent for processing, you are free to withdraw that consent. To let us know this is the case please contact us at: Mark Bratt Travel, C/O Invasion Hub, Unit 5 The Foundry, 325 Ordsall Lane, Salford. M5 3LW.
If you have any questions in respect of this notice, or would like to exercise your rights as a data subject (for example, to correct data or to exercise your right to access):
Mark Bratt, as data controller, can be contacted as follows: firstname.lastname@example.org or at Mark Bratt Travel, C/O Invasion Hub, Unit 5 The Foundry, 325 Ordsall Lane, Salford. M5 3LW.
If you are unhappy that we have responded to your query adequately, of if you have a further complaint, the Information Commissioner’s Office can be contacted on:
Information Commissioner’s Office